Voice CxO Breakfast

This private breakfast will bring together senior operators, international carriers, voice platforms, enterprises and technology providers to explore where the voice ecosystem can create sustainable growth and differentiation. Discussion will focus on evolving customer requirements, commercial models, fraud mitigation, AI adoption and the partnerships needed to strengthen voice services in an increasingly competitive and regulated market. 

Discussion topics 

• Where can the industry create sustainable growth beyond traditional wholesale voice traffic? 

• How are enterprise customer requirements for voice communications evolving, and where are service gaps emerging? 

• What new commercial models are gaining traction across voice services, fraud prevention and value-added capabilities? 

• How should operators balance interoperability, innovation and security while tackling fraud and scam-related challenges? 

• What does responsible adoption of AI mean for voice providers, from network operations to customer engagement? 

• Where could greater collaboration across operators, carriers, enterprises and technology partners improve trust, quality and commercial outcomes?